Forgot my password

Passwords are only used to secure your data stored on your device and never actually leave your device. The authentication process behind the scenes, is a bit more involved than the traditional user name/password pair. Luckily, you don’t need to know about the details and even if your password is revealed to others, they will not be able to use it from other devices. You can generate a new password any time and confirm it via a confirmation email sent to your email address. This has two consequences

  1. If you want to login from a new device, you need to register it (How register a new device?)
  2. Your account is secure, as long as you email inbox is under your control

Here is how you can generate a new password:

  1. Start the app
  2. You should see a Login / Sign up dialog
  3. Select Forgot your password?
  4. Enter your email address that is already registered with Lolly Rewards and a new password
  5. Follow the instructions on the screen to confirm the new password and check you inbox for a confirmation email